Information we collect
We use commercially reasonable efforts to ensure that the collection of personal information is limited to that which is necessary to fulfill the purposes identified below. If we use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.
You do not need to give us any information about yourself in order to access most of bayareaolderadults.org. You can visit our pages, read our publications, and learn about our member services on a completely anonymous basis.
If you want to take advantage of some of the optional services available on bayareaolderadults.org, however, we will sometimes request information that allows us to identify you ("personal information" ).
1. Unregistered users
We encourage you to register with us in order to take advantage of Bay Area Older Adults' many personalization features. However, you may choose not to register but still may take advantage of any feature of the BAO Website where registration is not required. If you do not register, then the information we collect from you is limited. We log your IP address and the type of browser you use, in order to help diagnose problems with our server, administer the BAO Website and track usage statistics. Your IP address may vary each time you visit, or it may be the same, depending on whether you access the BAO Website through an always-on type of Internet connection (e.g., cable modem or DSL), or through a dial-up connection (e.g., AOL or Earthlink). Either way, it would be extremely difficult for us to identify you through your IP address, and we make no attempt to do so. If you reached the BAO Website by clicking on a link or advertisement on another site, then we also log that information. This helps us to maximize our Internet exposure, and to understand the interests of our users. All of this information is collected and used only in the aggregate; that is, it is entered into our database, where we can use it to generate overall reports on our visitors, but not reports about individual visitors.
You may refuse to accept a cookie from us by following the procedures specific to your Web browser. Although you may do so, you may find that your browser reacts strangely when visiting not only the BAO Website, but other websites as well. Since cookies don't provide us with any information from which we can identify you, we suggest you allow us to place one on your computer.
We use vendors for various purposes. For example, BAO uses a vendor to place BAO-approved banner advertisements on Bayareaolderadults.org. The cookies allow BAO to manage the delivery of these ads - for example, by counting the number of times a visitor has viewed different banners. If a visitor has viewed the same banner a number of times, BAO can use the vendor's system to automatically display different banners in the next visit. BAO has complete control over the banners that are placed on Bayareaolderadults.org through this system.
2. Registered users
If you choose to register with us, you'll be able to add content to the BAO Website. For example, you may post your own reviews and participate in our discussion forums. You will also be able to email Bay Area Older Adults content to yourself. In addition, you will benefit from the ability to personalize your BAO Website experience by using your own personal calendar to schedule activities. The benefits of registering will increase over time as we get to know you better and introduce new features. We encourage you to register so that you can experience everything that Bay Area Older Adults has to offer!
You will need to provide us with your full name, email address and zip code and to create a user name and password to use certain features of the BAO Website. By registering on the BAO Website, you agree that you will not (i) select or use a name of another person with the intent to impersonate that person; (ii) select or use a name subject to the rights of any person without authorization; (iii) select or use a name in violation of the intellectual property rights of any person; or (iv) select or use a name that we, in our sole discretion, deem inappropriate or offensive. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You will notify us immediately of any unauthorized use of your password or account or any other breach of security. We assume no liability for any loss or damage arising from any unauthorized use of your password or account by a third party.
If you register with us, we will collect personal information from you in addition to the non-personal information described above. The personal information you will be required to provide will include your full name, email address, password and zip code. Providing other personal information including gender, age range, mailing address and your interests is entirely optional. The information we collect may vary, but we only collect the information that you manually enter into our forms or otherwise authorize us to collect. We may store all or some of that information in a cookie file on your hard drive, so that our system will recognize you each time you visit the BAO Website. In that way, we can save your preferences from visit to visit and present you with a customized BAO Website, without requiring you to log into our site every time you visit. Additionally, authorized Bay Area Older Adults personnel may update your registration information to accurately reflect any new information included in communications received from you.
How we use the information we collect
We use the personal information we collect to help both of us! As we mentioned above, registering with us allows you to personalize the BAO Website so that it is most useful to you. It also allows you to log into the BAO Website automatically each time you visit, rather than manually typing your user name/e-mail address and password every time.
The term "submissions" refers to the information that you submit or post to the BAO Website for public display, such as ratings, reviews, feedback, photos, comments, text, images, audio video and all other forms of data or communication. We store and may publicly display your submissions at our sole discretion.
To the extent you include personal information in your submissions (such as a photo of yourself), third parties may be able to identify you, associate you with your user account, and contact you. Third parties can also associate you with your user account, if you include information in your submission that allows the third party to distinguish you from other users. Please do not include information in your submissions that you expect to keep private. In addition, you can reduce the risk of being personally identified by choosing a fictitious account name.
If you contact us to provide feedback, register a complaint, or ask a question, we will record any personal information and other content that you provide in your communication so that we can effectively respond to your communication.
We store your membership application information in our computer files, and use this information to service your membership account and answer any questions you may have about membership. We may also use your personal information to periodically contact you with news or important information from Bay Area Older Adults, to provide you with special member benefits, discounts and offers from BAO or with other information or invitations related to your membership or the Bay Area Older Adults community, and to request your feedback on our site. In addition to these periodic updates, we may email you additional materials, but only if you specifically request them. These might include opt-in newsletters and other materials that you proactively request from Bay Area Older Adults.
In addition to these communications, if you have provided an email address, we may use your personal information to send you notifications about special offers or to tell you about opportunities available from our partners. You may opt-out of any or all marketing communications from Bay Area Older Adults in any commercial e-mail we send or at any time, as well as access and update your personal information, by logging into your own account.
We may also use certain information that you provide in order to present you with advertising that you may find interesting. This benefits both of us. It benefits us because advertising helps pay the bills, and we can charge our advertisers more if they know that their ads will be seen by somebody more likely to find it useful. It benefits you because you see advertising that may actually be interesting to you, rather than annoying.
We record information relating to your use of the BAO Website, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the BAO Website and so we can understand our members' interests and evaluate the effectiveness of our offerings. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the BAO Website and learn more about member characteristics and needs. You cannot be identified from this aggregate information. As explained in the Questions and Answers below, we may ask for additional information in your visits to Bayareaolderadults.org. All of this information helps us evaluate, modify, and develop services that are likely to be of interest to our members.
As indicated above, on occasion, we will also use your membership information to send you notices in the mail or by e-mail about special member benefits, discounts, and offers. If you do not want to receive these mailings, you can:
1. E-mail us at firstname.lastname@example.org,
2. Write to us at BAO, 1111 W. El Camino Real Ste 109-225, Sunnyvale CA 94087-1057
In addition, each issue of these e-mail newsletters or notices will always include instructions for unsubscribing. Again, these notices are designed to describe the benefits of BAO membership, but we do not want to send them to you if you are not interested in receiving them. Some affiliated sites may also send you promotional e-mails if you asked to receive them when you registered for their respective services.
As a registered BAO user, you can modify some of your personal information and your privacy preferences by emailing email@example.com. Upon your request, BAO will use commercially reasonable efforts to close your account. Nevertheless, we may still retain your personal information in our systems.
Disclosure of your personal information
Bay Area Older Adults, Inc. does not sell or rent any personal information to any third party, other than our partners, as discussed in this policy. We may aggregate personal information from all of our users and provide that information in the aggregate to third parties, including content distributors, advertisers, for marketing and promotional purposes. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners. However, if we do so, that information will not be in a form that will allow any third party to identify you personally.
We share your personal information only with companies we have selected to provide official BAO member services or support BAO operations. Some of the providers of BAO member services pay a fee for access to our membership list. Our contracts with these companies require them to keep the member information with at least as much care as they use to treat their own user information, and allow them to use the information only to offer the contracted services to BAO and BAO members.
We also may share your personal information with third-parties specifically engaged by Bay Area Older Adults, Inc. to provide services to Bay Area Older Adults (such as market research firms, marketing services providers and advertising agencies), We may share your personal information with third parties to provide you with services that we offer through the BAO Website, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support. Again, we will require those parties to agree to use any such personally-identifiable data solely for the purpose of providing the specified services to Bay Area Older Adults, Inc.
As you might expect, Bay Area Older Adults, Inc. must cooperate with legal authorities, and may in some circumstances be required to disclose personally identifiable information in response to requests from law enforcement authorities, or in response to a subpoena or other legal process. We don't expect this to happen, but if it does, we will provide only the information required. In other words, we will not simply turn over our database in response to a specific legal requirement. We can also turn over information about you if we believe we must in order to prevent a violation of the law, and by accepting this policy, you consent to our doing so, in our sole discretion. You also consent to our disclosing information about you in the course of legal proceedings if we are legally required to do so, if we reasonably believe that doing so may mitigate our liability, or if doing so will assist us in enforcing our legal rights. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive. Finally, we may release personal information to protect or defend BAO and its members. We also may share your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, and in the unlikely event of bankruptcy.
Bay Area Older Adults will not share your email address with any other members nor display it any public manner. If you choose to participate in our member-to-member communications programs, you may be contacted by other Bay Area Older Adults members, using Bay Area Older Adults as an intermediary. All Bay Area Older Adults members will have the option to turn off the member-to-member communication features at any time.
You hereby acknowledge that BAO is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
You may choose to provide us with another person's e-mail address so that person may be invited to create an account on the BAO Website and become your friend. We use this information to contact and, if necessary, remind that person about the invitation. By providing us with another person's e-mail address, you represent to us that you have obtained the consent of the person concerned as regards such disclosure to us of their personal information. All invitees are provided with the option not to receive further invitations. We may disclose such information if required to do so in order to comply with legal process, as described above.
How you can review and update your personal information
You can review and update the personal information you have provided through the registration process by logging into your own account.
Privacy protection in BAO interactive areas
Steps we take to protect your personal information
Bay Area Older Adults has implemented security procedures to help protect the personal information stored in our systems. For example, we limit access to personal information about you to employees who we believe reasonably need to come into contact with that information. But please know that there is no way for us to guarantee the security of your personal information. In order to protect your personal information, we may use technologies and processes such as encryption, access control procedures, network firewalls, physical security, password hashing, login auditing idle session termination and other measures to protect against unauthorized access to your personal information. These measures increase the security and privacy of information traveling to, from, and within Bayareaolderadults.org. Only our authorized employees or agents carrying out permitted business functions are allowed to access personal information. Employees who violate our privacy access policies may be subject to disciplinary actions, including termination when appropriate.
In order to interact with Bayareaolderadults.org, we require you to use a password to protect your account from unauthorized access by others. If you do allow others, including family or household members, to access BAO members-only services through your personal password or to use your membership account number, please understand that you are responsible for the actions of those individuals.
For more information
To exercise your choices, or ask questions about your membership information, please contact us by email at firstname.lastname@example.org or mail at BAO, 1111 W. El Camino Real Ste 109-225, Sunnyvale CA 94087-1057.
We will do our best to investigate any complaint you may have and respond promptly to your concerns.
For more information about online privacy issues generally, we encourage you to visit the web sites of the Federal Trade Commission, the Electronic Frontier Foundation, and the Electronic Privacy Information Center.
This BAO Website is a general audience site, and we do not knowingly collect information about children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.
From time to time, we may collect different types of information and use that information in different ways - for example, when we add features or services to Bayareaolderadults.org. In these cases, we may edit this policy to explain the new practices. Because protecting members' privacy is very important to us, we do not expect major changes in policy. However, we reserve the right to change this policy at our sole discretion should we deem it advisable to do so.
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